West Shore Home Reviews | Honest Feedback
As a homeowner, I know how stressful it can be to choose the right company for home improvement projects. After researching various options, I decided to go with West Shore Home for my bathroom remodel, drawn in by their positive reputation and customer reviews.

After researching various West Shore Home reviews, I found a mix of feedback that highlights both strengths and weaknesses. On Yelp, they have an overall rating of 4 out of 5 stars based on 109 reviews
West Shore Home Company Highlights
West Shore Home is a top home improvement company specializing in bathroom remodeling, window installation, and door replacement. Founded in 2006, they have an A+ BBB rating and over 24,000 five-star Google reviews.
Famous for their quick installation process, which is typically within 25 days, they also support community initiatives for veterans. With locations in 21 states, they offer quality service backed by local expertise.
West Shore Home Reviews
After reviewing various West Shore Home reviews, customer feedback appears to be mixed. On platforms like Pissed Consumer, they hold an average rating of 2.6 out of 5 based on 177 reviews, with many customers expressing dissatisfaction regarding installation quality and customer service.
Positive Reviews
✔️Quality workmanship
✔️Professional installers
✔️Efficient service
✔️Great customer support
✔️Attractive designs
Negative Reviews
❌Poor Communication
❌Installation delays
❌Pricing concerns
❌ Incomplete projects
❌Warranty issues
West Shore Home Reviews Complaints
While I had a good experience, it’s important to address some common complaints found in West Shore Home reviews:
- Communication Issues: Some customers reported difficulties in reaching customer service for follow-ups.
- Post-Installation Support: A few reviewers expressed challenges getting help with warranty issues after installation.
- Pricing Concerns: Some felt that their services were priced higher than competitors.
These complaints are worth considering as they may impact your decision.
West Shore Home Reviews Consumer Reports
Consumer reports are an excellent resource when researching a company. Many West Shore Home reviews on consumer platforms highlight positive experiences and areas needing improvement.
For instance, on Consumer Affairs, they have a rating of 3.5 out of 5 based on customer feedback, with some praising their efficient installation and quality materials.
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West Shore Home BBB Reviews
The Better Business Bureau (BBB) is a valuable resource for evaluating a company’s reputation. West Shore Home holds a rating of 4.0 out of 5 on the BBB, indicating overall positive feedback.

While many customers praise their efficient installations and quality materials, some report issues with communication and service delays.
West Shore Home Yelp Reviews
After exploring various West Shore Home reviews on Yelp, the feedback is quite mixed. The company has an overall rating of 4 out of 5 stars based on 109 reviews. Many customers praise the quality of installations and the professionalism of the crews.
Is West Shore Home Legit or a Scam?
With so many home improvement companies out there, it’s natural to wonder about legitimacy. Based on my research and personal experience, I can confidently say that West Shore Home is not a scam.
They are a legitimate company with a solid track record in home renovations.
West Shore Home Customer Support
West Shore Home provides customer support via phone at (888) 697-4033 for project inquiries and (866) 218-5309 for complaints. Their support hours are Monday to Saturday from 8 AM to 8 PM EST and Sunday from 9:30 AM to 5 PM EST.
While many customers report positive experiences, some reviews highlight issues with response times and follow-up communication.
Services Offered By West Shore Home
West Shore Home specializes in several key services:
- Bathroom Remodeling: They offer everything from tub replacements to complete bathroom renovations.
- Window Installation: Their energy-efficient windows can enhance both the look and efficiency of your home.
- Door Replacement: Stylish doors that improve security and curb appeal are also part of their offerings.
I appreciated the variety of services they provided, which made it convenient for me to manage my home improvement needs in one place.
Read Also: Luxury Confidence Reviews | Honest Reviews
West Shore Home Average Cost
Understanding the costs involved is crucial when planning a renovation. Based on my research and various West Shore Home reviews, here’s a rough estimate of what you might expect to pay:
Service | Average Cost Range |
---|---|
Bathroom Remodel | $5,000 – $15,000 |
Window Installation | $300 – $1,000 per window |
Door Replacement | $500 – $2,500 |
These prices can vary based on specific project details and your location. It’s always best to get a personalized quote for the most accurate estimate.
Why Consider West Shore Home?
Here are a few reasons why you might consider choosing West Shore Home for your next project:
- Quality Workmanship: Many customers appreciate the high quality of materials used.
- Comprehensive Services: They offer various services under one roof, making it convenient.
- Positive Customer Interactions: Most reviews highlight friendly and professional staff.
These factors played a significant role in my decision-making process.
Conclusion
In conclusion, my experience with West Shore Home has been mostly positive. While I did encounter some complaints in various West Shore Home reviews, I believe they are a solid choice for home improvement projects.
If you’re thinking about remodeling your bathroom or replacing windows, I recommend reaching out for an estimate to see if they fit your needs.