Homeaglow Reviews: Tried And Honest Feedback

As a Seattle homeowner, keeping my home clean is a top priority. With my busy schedule, I decided to give Homeaglow a try because they offered an attractive deal of just $19 for the first cleaning.

I was curious to see if they lived up to their promises, so in this review, I’ll share my honest reviews and experience with you.

Homeaglow Reviews

Homeaglow reviews have mixed customer feedback, showing both positive and negative experiences from customers. Currently, they hold a 1.8/5 rating based on 1,486 customer reviews, indicating that many users are dissatisfied with their experiences.

Homeaglow operates primarily online, connecting customers with local cleaners. They offer 24/7 customer service for scheduling and inquiries, but many customers have reported difficulties in reaching their support team.

Services Offered by Homeaglow

• Standard Cleaning: This service includes essential tasks such as dusting, vacuuming, mopping, and cleaning bathrooms. It’s perfect for maintaining a clean and organized living space.
• Deep Cleaning: A more thorough option that covers detailed areas like baseboards, inside cabinets, and other hard-to-reach spots. This service is ideal for those who want a comprehensive clean.
• Move-In/Move-Out Cleaning: Specifically designed for people moving into or out of a home, this service ensures that every corner is cleaned thoroughly, making the transition smoother.
• Same-Day Cleaning: For those times when you need a cleaner urgently, Homeaglow provides same-day cleaning options to accommodate your busy schedule.
• One-Time Cleaning: Great for special occasions or when you just need a little extra help without committing to regular service.

Complaints About Homeaglow

Many complaints I read about Homeaglow focused on two main issues: service quality and customer support. A lot of people felt misled by the initial $19 offer.

After that first cleaning, many customers found themselves signed up for a membership with ongoing fees they didn’t expect.

One story stood out to me: a customer canceled their membership but still got charged. They were upset because they couldn’t get help from customer service.

This kind of experience made me think twice about using Homeaglow without fully understanding what I was getting into.

Legal Issues with Homeaglow

I also learned that Homeaglow has faced some legal challenges regarding how they do business. Some customers have accused them of misleading advertising and not delivering on what they promised.

This added another layer of concern for me as a potential user. It made me question whether this was a company I wanted to work with long-term.

Homeaglow Membership Plans

Homeaglow offers a straightforward membership plan that provides various benefits for users looking to maintain a clean home. Here’s a detailed breakdown of their membership options:

ForeverClean Membership

• Monthly Fee: $49/month
• First Cleaning: $19 for new members
• Subsequent Cleanings: As low as $18/hour
• Benefits:
  • Access to discounted rates for all future cleanings.
  • Ability to share your membership with friends and family at no extra charge.
  • Easy online booking and management of your cleaning schedule.
  • Flexibility to cancel anytime, though be aware of potential early cancellation fees.

General Pricing Estimates

• Standard Cleaning Rate: $18/hour for members after the first cleaning.
• Non-Member Pricing: Typically higher than member rates, often starting around $79 for a single cleaning session.

Important Notes

• The $19 introductory offer is only available for new clients.
• All cleaning supplies are provided by the cleaner.
• There may be additional fees based on location and specific cleaning requests.

Read Also: How To Clean Luxury Vinyl Plank

Homeaglow Customer Support

Homeaglow can be reached for customer support at (888) 607-7760 or via email at [email protected]. Their main office is located at 2711 Centerville Road, Suite 400, Wilmington, New Castle County, Delaware 19808, United States.

Customers have reported challenges with reaching support representatives, often citing limited contact options and slow response times. 

Homeaglow BBB Reviews

I also checked Homeaglow reviews on the Better Business Bureau (BBB) website. There were both good and bad reviews. While some customers praised individual cleaners, many had issues with customer service and billing problems.

The Homeaglow reviews BBB rating changes based on recent complaints and how those are handled, so it’s worth checking before deciding on their services.

Read Also: 8 Quick Tips Of Luxury Home Renovations

Homeaglow Consumer Reports

I also looked at what Consumer Reports had to say about Homeaglow. They mentioned that while booking online is convenient, there are serious concerns about inconsistent service quality and customer support issues.

This matched what I had seen in other reviews and made me more hesitant.

Is Homeaglow Really $19?

Yes, you can get your first cleaning for $19, but remember this price often comes with conditions like the membership fee afterward. If you don’t plan to use the service regularly, this could end up costing you more than you expect.

Homeaglow Cost Per Month

After your first cleaning, if you want to keep using Homeaglow, you’ll pay $49 each month for the ForeverClean membership.

This plan allows you to book cleanings at lower rates but can feel like a big commitment if you don’t use it often enough.

Read Also: Luxury Confidence Reviews

What Employees Say About Working at Homeaglow?

I was curious about how cleaners feel working for Homeaglow, so I checked out some employee reviews. Many cleaners appreciated the flexibility of choosing their hours and clients.

However, some expressed frustration over low pay rates and unpredictable job availability. One cleaner mentioned often feeling rushed to finish tasks without enough time for a thorough job.

Which made me think about how this could impact the quality of service provided.

Is Homeaglow Legit or a Scam?

Homeaglow is a legitimate cleaning service that has been operating since 2015. However, many users have raised concerns about hidden fees and poor customer service, which can lead to frustration.

Conclusion

After looking closely at reviews and hearing from customers and employees, I have mixed feelings about Homeaglow. While it offers an attractive initial price and convenience for booking cleanings, there are significant concerns about hidden fees, inconsistent service quality, and customer support issues.

If you’re thinking about using Homeaglow, make sure to read all the terms carefully and consider other cleaning services in your area as well. You might find local cleaners who can provide more personalized service without the complications of a membership model

FAQs About Homeaglow Reviews